Claims Assistance, 24 hours a day, 7 days a week
Whenever your involved in a claim, you cannot help but feel uncertain about what you should do next. Here, we will try to take some of the confusion out of an already unpleasant situation.

What to do After an Auto Accident
1. If the vehicles are driveable and it's safe to do so, it's a good idea to safely move the vehicles out of traffic to a nearby location where you can exchange information.
2. The police must be called immediately, if: there are any injuries, the damage exceeds $1000.00, or the vehicles are not driveable
3. Gather the following information as you will be asked these questions by your insurance broker and/or your claims adjuster, using this accident information checklist.
4. Be sure to report the loss as quickly as possible to your HMA representative In the event that your claim occurs over the weekend, after hours or on a holiday, please see our list below of 24 Hour Emergency Claims Numbers for each company we represent.Locate the insurance company you are insured with and call them directly to report the loss.

Points to remember
1. If your vehicle is not driveable, be sure to remove all your valuables and lock the doors and trunk.
2. Call us to help you arrange for towing and the safe storage of your vehicle.

24 Hours Emergency Phone Numbers
(Use on weekends, after hours and holidays)
Allianz 1-866-464-2424
Aviva 1-800-387-4518
ING and ING Novex 1-866-464-2424
Royal Sun Alliance 1-800-387-7560
Echelon 1-800-235-8784
Kingsway General 1-866-864-1112